Unopened rolls of Stock sizes PTFE may be returned within seven days at customer's expense, no restocking fee.
FDA regulations prohibit the return of opened cases of bags.

CUSTOM Slit PTFE no returns please make sure you have all the specifications correct before ordering online. Our
Tech help is available email us if you have questions on CUSTOM Slitting.

All of our sealers and equipment are covered by the manufacturers' warranties. We want you to be happy with your
Call us if you have any problems and we will be glad to help you. We offer excellent technical support.
Credit Card Security
We accept all major credit cards. We offer secure credit card payment on the Internet, using the latest
SSL technology. If you do not feel comfortable giving this information over the Internet, simply call us
and we will take care of it by phone.

We ship in stock items within 1 day of processing your order in most cases. Custom orders take up to
3-4 days lead time plus shipping except BAND SEALER BELTS lead time is 3-4 weeks due volume of
orders, We charge actual shipping costs, never a handling fee. We can use your UPS account to ship if
you prefer. Most orders ship UPS ground. Large items may ship by common carrier. If you need
expedited shipping, just let us know

PTFE Teflon or  please email us at

For sealer machines. See below

The Manufacturer warrants to the ORIGINAL RETAIL PURCHASER of this product that if operated in
accordance with the printed inspection accompanying it, then for a period of 6 months from the date
of purchase, the product shall be free from defects in material and workmanship.
The Warranty Card, along with a copy of the original receipt, must be received by The manufacturer
within 30 days from purchase date for the warranty to apply. Failure to send the completely filled
out Warranty Card along with a copy of the original receipt will void the warranty.
The product must be delivered to or shipped freight prepaid to the manufacturer for warranty
services, in either its original packaging or similar packaging affording an equal degree of
protection. Damage due to shipping is not the responsibility of the company. The manufacturer
charges a $35.00 per hour bench charge. NOTE: No repairs will be started without the authorization
of the customer. The return shipping cost to the customer will be added to the repair invoice.
The manufacturer will repair (or at its discretion, replace) the product free of
charge if in the judgment of the company, it has been proven to be defective as to seller's labor
and material, within the warranty period.
New or rebuilt replacements for factory defective parts will be supplied for one (1 ) year from the
date of purchase.
Replacement parts are warranted for the remainder of the original warranty period.
For non-warranty repairs. Contact us for a return number. The manufacturer will refuse all returns
without this number. DO NOT RETURN THE UNIT WITHOUT
Warranty is void if the product is used for any purpose other than which it is
designed. The product must not have been previously altered, repaired, or
serviced by anyone else other than the manufacturer.
If applicable, the serial number must not have been altered or removed. The
product must not have been subjected to accident in transit or while in the
customer's possession, misused, abused, or operated contrary to the instructions contained in the
instruction manual. This includes failure caused by neglect of reasonable and necessary
improper line voltage and acts of nature. This warranty is not transferable and
applies only to U.S. And Canada sales.
Except to the extent prohibited by applicable law, no other warranties whether expressed or
implied, including warranty merchantability and fitness for a particular purpose, shall apply to this
product. Under no circumstances shall the manufacturer or Dave Jones & Associates, Inc be liable
for consequential damages sustained in connection with said product and the manufacturer or
Dave Jones & Associates, Inc. Neither assumes nor authorizes any representative or other person
to assume for it any obligation or liability other than such as is expressly set forth th herein. Any
applicable implied warranties are also limited to the one (1) year period of the limited warranty. This
warranty covers only the product and its specific parts not the food or other products processed in
Return Policy - Custom Orders - PTFE Slitting - SCROLL DOWN